Business Information Worker


Office Administration’s Computer Business Applications (CBA) department teaches a full range of state-of-the-art technology application courses from Introduction to Computers to intermediate/advanced skill levels of Microsoft Office. These hands-on courses, along with other computer technology courses and fundamental business skill courses, promote technology proficiency, communication, collaboration, and critical thinking. Courses offered through CBA prepare students to succeed in any type of public, private, governmental, educational, health, manufacturing, and industrial employment environment that use state-of-the-art computer technology.

Program Highlights

  • The CBA program utilizes Microsoft Certified Application Specialist Approved Courseware so that students can take and achieve national certification at the Core and Expert levels upon completion of the required CBA courses.
  • Golden West College is a member of the Microsoft IT Academy and the department uses the curriculum to further reinforce those skills for students to acquire the Microsoft Certified Application Specialist (MCAS) certification.
  • The Program offers certification for the Certified Business Professional bringing recognition to Golden West College as one of a few international testing sites in the State of California that offer the International Association of Administrative Professional Certified Professional Secretary and the Certified Administrative Professional Exams.

Business and Career Education

Christopher "Chris" Whiteside
Executive Dean Business and Career Education

For more information contact:
Diana Rochat
(714) 988-4366

Division Office
(714) 895-8792

Popular Career Options

Graduates have the ability to provide office support and work with word processing programs, spreadsheets, desktop publishing, databases and graphics. Job titles include:

  • Administrative secretary
  • Office manager
  • Management trainee
  • Sales representative
  • Spreadsheet technician

Employment Outlook and Salary Info

The U.S. Bureau of Labor Statistics stated that administrative assistants would see a 12% growth in job openings between 2012 and 2022. The median annual wages for administrative assistants and secretaries, except legal, medical and executive, were $33,240 in May 2014. The largest employer of administrative assistants was elementary and secondary schools. The top paying industry was the postal service in 2012.

Continuing Education Information

Graduates of an associate’s degree program in business computer applications may wish to further their training by enrolling in a bachelor’s or master’s degree program. Some bachelor’s degree programs qualify individuals to earn the National Security Administration 4012 Security Certification and pursue management roles.

Business Information Worker

Business Information Worker Pathway Courses

In just two semesters, you will gain marketable skills to get hired or advance within your company.

  • Computer Keyboarding, Part I CBA G101
  • MS Windows CBA G152
  • Word, Introduction CBA G155
  • Excel, Introduction CBA G160
  • Outlook CBA G149
  • Introduction to Computers CBA G145
  • Customer Service MGMT G155
  • The Business Information Worker is a job readiness pathway or certificate for office workers, developed in conjunction with local employers.

Enrolled students are prepared in a broad range of entry-level office skills and applications which promote success in a variety of office environments.

With a solid foundation in Microsoft Windows and Office as well as strong digital and web literacy skills, the Business Information Worker brings efficiency and productivity to the workplace.

Completion of the Business Information Worker pathway also brings indispensable critical thinking, problem solving, and interpersonal skills to the workplace, essential components of the curriculum.

Go to the Doing What Matters for more information about the Business Information Worker program.

Doing what matters logo



Barbara Hawksley
Professor, Computer Business Applications
A.A., Riverside Community College; B.V.Ed, California State University at San Bernardino; M.B.A. University of Redlands