GWC Technical Support Services
If you’re having trouble logging into your MyGWC account, or need help with your student email, contact Tech Support Services: firstname.lastname@example.org or by calling 714-438-8111.
GWC Canvas Support
Canvas is the web-based learning management system you’ll use to take online classes at GWC.
Instructions and help for logging into Canvas can be found by clicking here.
Tutorials on how to use Canvas can be found by clicking here.
GWC Chromebook Loan Program
If you don’t have access to a personal computer, Chromebooks are available for students to borrow. Please submit a request to Dr. Susana Castellanos-Gaona at https://app.geckoform.com/public/#/modern/22FO002lq7d444007w9etb6pfp.
Student Subscription to Microsoft Office 365
As a student at Golden West College you are entitled to a free subscription to Microsoft Office 365. Share and co-edit your schoolwork using Word, PowerPoint, Excel, and OneNote in real time—anywhere, any time, on any device. With 1 TB of OneDrive storage, you can keep all your work online for easy access. As an added benefit, you may install Office 2016 on your personal computer (Mac and Windows) and mobile device (iOS and Android) to work locally or when you are disconnected from the internet. You can install Office on as many as 5 devices.
To access Office 365 go to https://login.microsoftonline.com. Enter your college-issued email address (e.g. email@example.com).
Temporary At-Home Access to Adobe Creative Cloud for Education
As a result of the campus closure, student access to Adobe Creative Cloud in computer labs is no longer available. Adobe has provided temporary at-home access for impacted faculty and students, so that they can continue their work remotely. Please follow the instructions in this document (PDF) to enable access to Creative Cloud Desktop Apps on your personal device.
Free or Reduced-Cost Internet Access
Some service providers are providing internet access free of charge or at a reduced rate.
Charter – Charter is offering free access for 60 days to households with college students who do not already have a Spectrum broadband subscription and at any service level up to 100Mbps. To enroll call 1-844-488-8395. Additionally, all WiFi hotspots are now free of charge.
Comcast – Effective Monday, March 16, 2020, Comcast is offering two months of free Internet service through the Internet Essentials program. This offer is available to new and existing customers. Additionally, Xfinity Wifi hotspots are now available free of charge to the public.
T-Mobile – T-Mobile is providing unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users.
Sprint – Sprint is providing unlimited data for 60 days to customers with metered data plans and giving 20 GB of free mobile hotspot to customers with hotspot-capable devices.