DSPS - department header

DSPS Office:
Email: dsps@gwc.cccd.edu
Telephone: 714-895-8721
Fax: 714-895-8131

Mon – Thur,
8:00 am – 6:00 pm
Fri: 8:00 am – 5:00 pm

High Tech Center (LRC):
Mon – Thur: 9:00 am to 8:00 pm
Fri: 9:00 am – 1:00 pm

Closed: Weekends & Holidays

DSPS Contact Info

DSPS Office:
Email: dsps@gwc.cccd.edu
Telephone: 714-895-8721
Fax: 714-895-8131

Mon – Thur,
8:00 am – 6:00 pm
Fri: 8:00 am – 5:00 pm

High Tech Center (LRC):
Mon – Thur: 9:00 am to 8:00 pm
Fri: 9:00 am – 1:00 pm

Closed: Weekends & Holidays

Services & Accommodations

DSPS provides services for students who have a verified disability, which poses a limitation on the person’s ability to academically succeed. Although not every disability needs accommodations, many do. Sometimes the educational limitations are very subtle and interfere in ways that are not obvious to the casual observer. Other times the limitations are obvious. In either case, DSPS provides services that are appropriate to each individual’s disability as determined by the DSPS counselor.

How do I request services and accommodations?
  1. To receive services and accommodations, you must be a registered student with the DSPS office.
  2. To find out if you qualify for certain accommodations, please make an appointment to meet with a DSPS Counselor.
  3. If you qualify you must make a formal request for services and accommodations. Request forms are available below or at the DSPS Office.

Please note: Criteria for accommodations vary.
For more information please call 714-895-8721.

The followings services and accommodations are available for individuals who qualify:

Alternative Media
How do I request Alternate Media?

DSPS offers a variety of ways for the student to pick up their Alternative Media text. Those include but are not limited to: CD, Flash Drive, and preferred Cloud service.

Students must be approved for alternate media by their DSPS counselor.

DSPS Alternate Media Procedures:
  1. Submit your request
    Fill out an Alternate Media Request Form [PDF] form in DSPS.  Students requesting materials in alternate formats must own/rent a copy of the textbook.  For each textbook you are requesting in alternate format, you will need to know the title, edition, author, ISBN-10 or 13, and your/class instructor. You will also need to provide proof of ownership of the book.
  2. Check your email
    Turnaround time for alternate media may vary depending on the format requested. Production of alternate media may take up to two weeks or more.
  3. Pick up alternate media
Academic and career counseling is provided by the DSPS Counselor to assist students with:

  • Understanding disabilities, functional limitations, and appropriate accommodations
  • Vocational goals and career plans
  • Educational planning and appropriate class selections
  • University transfer requirements
  • Other support services

Walk-In Support
(5 minutes or less in front office provided by DSPS Staff)
The DSPS Staff will work to provide support and answers to quick questions to help elevate and reduce need for students to see a counselor for every question they might have. These questions should be short in nature and outside of the specific expertise of the DSPS Counselors. For all other counseling service needs, students should be referred to drop-in or counseling appointments as appropriate.

Drop In Counseling

Counseling Appointments
(1 hour or ½ hour depending on the appointment type and time of year)
Designed to allow students a set period of time with a counselor for exploration of educational interest, transcript evaluation and matriculation concerns, identification and/or assistance with issues related to student’s educational goals, academic probation/disqualification concerns, request for waivers, and/or referral for additional testing or services.

How to Schedule Counseling Appointments:
DSPS will open counseling appointments on Mondays, one week prior to the week we are scheduling. The goal for DSPS is to always have two weeks scheduled.

Students will have the opportunity to call/stop into DSPS on Fridays starting at 8:00am to make appointments for a week out on a first come, first served basis. Cancelations will still be filled as available on a first come basis. If at any time an appointment is available earlier, DSPS will do their best to offer students the first available appointment and only require students to call/come in on Mondays if we are completely booked and have no counseling appointments available.

New Student Intake Counseling
All new students must have the following completed and turned into the DSPS office before scheduling an DSPS New Student Intake Counseling Appointment:

  • Golden West Application on file
  • Completed DSPS application
  • Students Rights and Responsibilities
  • Release of Information
  • Disability Verification

Intake Counseling will focus on orientation to DSPS and GWC, disability verification, accommodation overview, educational goals and planning, transcript evaluation/matriculation, academic planning and scheduling and addressing any remaining questions and concerns.
Student’s status with DSPS will not be finalized until they have completed their New Student Intake Counseling Appointment and have signed their Student Educational Contract. At the completion of the New Student Intake the student will then be responsible to request and complete any accommodation request forms, (ie. testing, note taking, interpreter, equipment loan, etc.)

How to Schedule New Student Intake:
New student intakes will be scheduled immediately upon students completing and turning in the New Student Packet. New Student Intakes and will be made for the next available appointment. DSPS aims to provide services in a timely manner and the DSPS staff strives to provide New Student Intake appointments within a two week time period, although during peak periods before the start of each semester DSPS will do its best to meet the needs of all our new and continuing students.

To make an appointment with the counselor, please call 714-895-8721

Priority Registration
For more information visit Priority Registration

Equipment Loan

DSPS offers equipment loans to students on a semester-to-semester basis with approval from DSPS. Equipment must be returned to DSPS at the end of each semester unless prior arrangements have been made to extend the loan agreement. Students are responsible for the proper care of loaned equipment and are expected to return equipment in the same condition it was received. A DSPS Lending Agreement must be signed by students when they check-out equipment.

Equipment available for loan include:

  • Closed-Circuit Televisions  (CCTV’s)
  • Digital Recorders
  • Smartpens
  • Chromebooks
  • iPads
  • Lookys
  • Assistive Listening Devices (ALD/ FM system)

Students requesting other types of assistive technology equipment loans should discuss their needs with their DSPS counselor.

High Tech Center
The High Tech Center (HTC) is a specialized computer lab which is specifically for students registered through Golden West College DSPS. The center is located on the first floor of the Learning Resource Center.

Adaptive Hardware available:

  • Keyboards and mouse
  • Scanners
  • iPads
  • Chromebooks
  • Closed Circuit Television (CCTV’s)

Assistive Technology that are available in the High Tech Center:

  • Kurzweil 3000: Scan/Read
  • Kurzweil 1000: Advanced scanning and reading solution for blind or visually impaired
  • Dragon Naturally Speaking: Voice recognition software
  • Zoom Text: Screen enlarger with speech.
  • Inspiration: For visual mapping, outline, writing and making presentation
  • Jaws: Screen reader for blind students


Note Taking Services

Interested in Becoming a Volunteer Note Taker?

GWC Disabled Student Programs and Services (DSPS) is seeking volunteer Note Takers for all subjects.

If you are currently enrolled in classes and are interested in becoming a Note Taker, please send your contact information to dsps@gwc.cccd.edu. Be sure to include the CRN#s of the classes you are enrolled in and we will get back to you with the details.

Note-Taking Accommodations Information

The use of an in-class student note taker is an accommodation that can be requested by current DSPS students who could qualify based on their verified disability. DPSP staff works closely with the student and instructors to assist in finding a volunteer from the class who is willing to share their notes with the student. When a note taker cannot be found, students eligible for this accommodation should contact the DSPS office to discuss possible alternatives.

The Process

  1. Student registers with DSPS for the current semester and submits a Request for Note Taking [PDF]. Once the request is reviewed, the student is given a “Yellow Memo” to be given to their instructor on the first day of class;
  2. DSPS contacts the instructor asking them to assist in finding a volunteer from class. The instructor will make an announcement that a note taker is being sought and may post a flyer in the class portal, or send an email to the class. If someone volunteers, they are directed to the DSPS Office to complete the. Note Taker Contract & Procedures [PDF]
  3. Once notified that a Note Taker has been found, notes can be picked up from the DSPS office or High Tech Lab. They can also be requested via email at dsps@gwc.cccd.edu,

Although Note Takers are volunteers, we do issue a small monetary gift at the end of the semester if notes were legible and submitted regularly.

Interested in taking a free note taking course? A self-guided online course is available at: https://explore.nationaldeafcenter.org/courses/note-taker-training (NEW)

Note Taking Resources

The DSPS office provides readers and writers in class and for tests for students who qualify. To find out if you qualify please make an appointment to meet with the DSPS counselor.

How to request a reader/writer

To request a reader or writer you need to complete the Accommodation Request Form and mark the appropriate box reader or writer box.

Forms must be submitted to the DSPS office 7 days before the reader or writer is needed.

Deaf or Hard of Hearing Services
Golden West College ensures that students who are deaf or hard of hearing will receive the level and type of auxiliary aids and services necessary for them to receive equal access to the information-content of any class or program the student enrolls or participates in. This includes access that is both timely and accurate dependent on the appropriate request time to provide such services.

GWC DSPS will give primary consideration to the type of auxiliary aid requested by the individual, unless another effective means of communication exists or primary request demonstrates a fundamental alteration or undue burden. Types of Auxiliary Aids (included but not limited to):

  • American Sign Language interpreter
  • Communication Access Real-Time Translation (CART)
  • FM System
  • Preferential seating
  • All campus videos are required to be captioned ensuring students have access to the same class information at the same time as non-disabled students
  • Instructional materials, websites, testing, and supplemental materials must be fully accessible to ensure access to all students regardless of their disability.

Sign language interpreting and Communication Access Real-Time Translation (CART) captioning is the result of an interactive process between the student, DSPS staff and DSPS counselor. Services or auxiliary aids are available for deaf or hard-of-hearing students through the DSPS office upon students’ request in a timely and appropriate manner according to the request. Services are available for the following functions (including but not limited to):

  • Classroom instruction
  • Meetings with faculty and staff
  • Tutoring appointments
  • Club activities
  • Visits to Health Center
  • Special events on campus
  • Internships/Fieldwork, etc

For more information or to request services, please contact the DSPS office at 714-895-8721 (voice, relay calls accepted) or email  dsps@gwc.cccd.edu. Students may also text their cancelations, absences, or questions to 714-882-1020.


Interp/CART Services Regulations [PDF]
Student Absence/Cancelation [PDF]
Interp/Captionist Request [PDF]
One Time Request [PDF]
Interpreter/CARET Feedback form [PDF]

Learning Skills Classes

Courses are designed to provide study opportunities for Disabled Students Programs & Services (DSPS) students in the High Tech Center. These courses are self-paced to address individual needs in reading and math. Students must be referred through counselor or instructor. Registration assistance is available only through the DSPS Office and lab. Credit/No Credit only. Not transferable, no degree applicable.


  • Improve English skills
  • Improve vocabulary and reading comprehension skills
  • Improve elementary and advance math skills
  • Open enrollment (students may enroll at any time during the semester)
  • Flexible hours to fit you busy schedule.
  • Classes are available in .5 and 1 unit options.
Test Accommodations
Testing Accommodations, including arrangement, proctoring, and administration of tests are available for students who qualify as defined in Title V Regulations, Section 56002.

Accommodations for tests and quizzes typically include extended time, and the option to take them in a distraction-reduced setting at the High Tech Center (HTC), or the DSPS Office.

Golden West College will ensure that any student receiving extra test time as part of their approved testing accommodations is not required to miss any class instruction in order to secure the accommodation. This includes missing lecture in the class the student is testing for, or any class that precedes or follows.

Student Responsibilities:

In order to receive these accommodations students must:

  • Meet with a DSPS Counselor;
  • Fill out, sign, and submit a Test Accommodations Request Form;
  • Pick up the Blue Form” which needs to be completed by your instructor, and return to DSPS prior to making any testing appointments;

Make appointments for upcoming tests or exams at least two days before the class is scheduled to take their exams (five days if a reader or scribe is required); Please be sure to discuss any scheduling conflicts resulting from test times running into class instruction prior to the test date, so that we can work to resolve them ahead of time.

  • Show up on time to all scheduled appointments.

Please remember that it is the student’s responsibility to make sure that DSPS has received the Blue Form prior to testing.  Testing appointments will not be made until that form has been received

Testing Accommodations for online classes can be requested by submitting the following form: Online Testing Accommodations [Online Form]